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Terms & Conditions

Effective Date: 19 June 2026

These Terms and Conditions ("Terms") govern your use of the website https://opticastdigital.com ("Website") and any services provided by OptiCast Digital ("we", "us", "our").

By accessing our Website or engaging our services, you agree to be bound by these Terms. If you do not agree, you should not use our Website or services.

1. Company Information

OptiCast Digital is a digital services provider offering, but not limited to:

  • Website design and development
  • Search engine optimisation (SEO)
  • Digital marketing services
  • Website maintenance and support
  • Analytics and performance optimisation

2. Use of This Website

You agree to use this Website only for lawful purposes. You must not:

  • Use the Website in any way that may damage, disable, or impair it
  • Attempt to gain unauthorised access to systems or data
  • Use the Website for fraudulent or harmful purposes
  • Copy, reproduce, or exploit Website content without permission

We reserve the right to restrict access to the Website at any time without notice.

3. Services and Engagement

All services provided by OptiCast Digital are subject to separate written agreements, proposals, or invoices.

Unless otherwise agreed in writing:

  • Project timelines are estimates only
  • Deliverables depend on client feedback and cooperation
  • Scope changes may result in additional costs and revised timelines

We reserve the right to decline or discontinue any project at our discretion.

4. Payments and Billing

Unless otherwise stated in a proposal or invoice:

  • Payment terms will be clearly specified per project
  • Deposits may be required before work begins
  • Final deliverables may be withheld until full payment is received
  • Late payments may result in suspension of services

All fees are non-refundable unless explicitly agreed otherwise in writing.

5. Intellectual Property

5.1 Our Content

All content on this Website, including text, graphics, logos, and design elements, is the property of OptiCast Digital unless otherwise stated.

You may not copy, distribute, or reuse any content without written permission.

5.2 Client Work

Upon full payment:

  • Clients receive ownership of final deliverables (e.g. websites, designs), unless otherwise specified in the agreement
  • We retain the right to showcase completed work in our portfolio unless a confidentiality agreement is in place

6. Client Responsibilities

Clients agree to:

  • Provide accurate and complete information
  • Supply content, approvals, and feedback in a timely manner
  • Ensure they have rights to all materials provided to us (images, text, branding, etc.)
  • Review and approve work before final publication

We are not responsible for delays caused by missing or late client input.

7. Third-Party Services

We may use or integrate third-party services, including but not limited to:

  • Hosting providers
  • Payment gateways
  • WordPress plugins
  • Analytics tools (e.g. Google Analytics)
  • Email marketing platforms

We are not responsible for the performance, security, or policies of third-party services.

8. Website Availability

We aim to keep the Website available at all times but do not guarantee uninterrupted access.

We are not liable for:

  • Downtime or technical failures
  • Data loss or system interruptions
  • External attacks or service disruptions

9. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages
  • We are not responsible for loss of revenue, profits, or data resulting from use of our services or Website
  • Our total liability shall not exceed the amount paid by the client for the specific service in question

10. Indemnity

You agree to indemnify and hold OptiCast Digital harmless from any claims, damages, losses, or expenses arising from:

  • Your misuse of our Website or services
  • Your breach of these Terms
  • Any third-party claims related to content you provide

11. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of a project, unless:

  • Disclosure is required by law
  • Both parties agree in writing to share the information

12. Cancellation and Termination

Either party may terminate an engagement by providing written notice. Upon termination:

  • Client shall pay for all work completed up to the termination date
  • We shall deliver any completed work for which payment has been received
  • Any deposits are non-refundable unless otherwise agreed in writing

13. Dispute Resolution

Any disputes shall first be attempted to be resolved through good-faith negotiation.

If resolution cannot be reached, disputes may be escalated to mediation or arbitration as agreed by both parties.

14. Force Majeure

We are not liable for delays or failure to perform due to events beyond our reasonable control, including but not limited to:

  • Internet outages
  • Natural disasters
  • Government actions
  • Cyberattacks
  • Power failures

15. Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page with a revised effective date.

Continued use of the Website or services constitutes acceptance of the updated Terms.

16. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the Republic of South Africa.

Where applicable, international data protection laws (including GDPR) may also apply.

Any disputes shall be subject to the jurisdiction of South African courts.

17. Contact Information

If you have any questions about these Terms, you can contact us:

OptiCast Digital
Website: https://opticastdigital.com
Email: support@opticastdigital.com
Phone: 063 835 5067